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CSR/Head Teller

Responsibilities assigned to the Customer Service Representative include overseeing operation of all teller stations and providing "general" supervision of the tellers with emphasis on proper performance of duties, while still maintaining a teller drawer. Maintain records for monthly report; authorize payment of checks and collection of return checks. Promote and cross-sell all other services of the bank.


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The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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